If you’re new to Unstructured, read this note first.Before you can create a source connector, you must first sign in to your Unstructured account:
- If you do not already have an Unstructured account, go to https://unstructured.io/contact and fill out the online form to indicate your interest.
- If you already have an Unstructured account, go to https://platform.unstructured.io and sign in by using the email address, Google account, or GitHub account that is associated with your Unstructured account.
- A Zendesk account.
- Your Zendesk subdomain, for example, the
<organization>
part of<organization>.zendesk.com
. - The login email address for your Zendesk account.
- An API token (not an OAuth token) for your login email address.
<name>
(required) - A unique name for this connector.<subdomain>
(required): The subdomain of your Zendesk site, for example the<organization>
part of<organization>.zendesk.com
.<email>
(required): The email address of the user account that has access to the Zendesk subdomain.<api-token>
(required): The API token (not an OAuth token) for the user account. For more information, see Managing access to the Zendesk API.<item-type>
: The type of item to parse. Allowed values includetickets
andarticles
. If no value is provided, the default istickets
.<batch-size>
: The maximum number of items to structure per batch. The default is2
.